Patient reviews and comments
Our patients were asked:
“How likely are you to recommend our dental practice to your friends and family if they needed similar care or treatment”
Your opinion matters to us! We read every comment that comes in, and pass on your comments to the teams.
Our Patients Comments
efficient and good communication
Happy with the treatment
Treated with empathy at all times
Care taken throughout process and everything explained
Great service
Excellent customer service, pleasant experience
Prompt and excellent service
From the receptionist to the dentist, I couldn’t fault the service and care.
Staff
Very friendly, and polite
A very good session
A very good session
Perfect from start to finish
I hadn’t seen a dentist for some time and opted to get a check up at Spa Dental via my partner’s recommendation as a private patient. From start to finish, the staff were very helpful with my questions about which treatment plan would be best suited for me. I was kept up to date with email and text reminders. My appointment on the day was on time, everyone was very professional and I was kept informed through every step during my consultation of what was good and bad about my teeth.Thank you to Rohith and the lovely lady with him (I am so sorry for forgetting your name!) for treating me with kindness and gentleness. I can’t stop smiling after my scale and polish, my teeth look and feel amazing!
Response from SpaDental
I smiled a lot just reading that! Thank you:)
Excellent
Excellent service
Excellent with children
The dentist spoke directly to my son and asked him about his teeth brushing. She also explained to him what will happen if he doesn’t look after his teeth. I think this has a bigger impact on him and puts the responsibility not just on the parent and he came away wanting to do better. The dentist did also explain to me where he needed to focus and which teeth were most important.
Response from SpaDental
Such helpful feedback – thank you:)
Good Practice
Friendly and helpful. Always polite. Takes time to speak and consult with you. Thank you
Great ongoing care for my 12 year old
My 12 year old daughter has needed treatment on the request of her orthodontist to prepare her for braces. She has had several appointments for this and has been well looked after throughout.
No
Dr. Lucy is amazing!
Great service overall
My grandson has adhd,autism and anxiety, the wait time made him anxious and a little agitated but the dentist was fantastic with him, explained all and he came out happy with the work that was completed
Courteous, efficient and everything explained
I had a routine check up and mentioned a small issue with a partial denture. Immediate action was taken to improve things and everything was explained to me in easy to understand language
Treated well
Greeted warmly and called in on time
Polite & pleasant Staff
Very Polite & pleasant Staff, explained everything clearly, I have always been happy with my visits to the Practice
Very pleased
Was able to be seen straight away.Problem solved very quickly and easy.
Excellent Service
I booked a semi-urgent appointment to investigate the damage I’d done chipping a tooth. After an inspection and x-ray no further action was necessary at this time but future options were discussed should the tooth sustain further damage. As always, the service from all the staff was friendly and professional.
Routine check up
As always, Nader and the team extremely professional,
informative and friendly.
Very good
I had some questions and queries about my child’s teeth and they were very good at answering them simply. They were patient with my 7 year old and very kind