When you visit the surgery, please pick up and fill in a Friends and Family Form from the reception desk. We ask our patients to fill these in so that we can learn what you think about your visit to the surgery.
We really appreciate it when our patients fill in the Friends and Family Form, as we believe that your feedback is important. Knowing what you think helps the practice plan and develop to meet your needs and expectations.
We read all of your comments carefully and take them into consideration when we’re planning for the future of the practice.
Every month we submit your responses to the NHS. The Friends and Family Forms are just one small check on the service and level of care that we provide. We think it’s an important one. Your opinion matters to us.
Over the last few months, we have been commended for:
- the good standard of care we offer,
- the cleanliness of our premises,
- our good time keeping for appointments, and
- the polite, helpful manner of our staff.
Our dentist is also singled out for his care and recognised for his high level of competence. Dr Vipul Jindal has worked in hospital and dental units across the UK, and his particular area of interest is orthodontics.
After a first appointment with us, one of our new patients who “usually felt like a nervous wreck” remarked that in our surgery s/he had managed to stay relaxed and calm throughout both the visit and the treatment.
We really appreciate your positive comments! Thank you!
We are all happy to read your positive remarks! Whether it is the greeting you receive, the cleanliness of the premises or the high standard of dental care – your good opinion of the service you receive matters to us.
Next time you’re visiting, please fill in a Friends and Family Form!
We appreciate your comments!