More Plymouth patient appreciation for SpaDental – thank you!

SpaDental Administrator

7 years ago

Since we piloted the online feedback form for Plymouth patient appreciation or dissatisfaction with our practice, we’ve had over 300 responses. Thank you so much for taking the time to submit your views.

Dental care for all the family.

Our review rating of 4.7 stars (out of 5) highlights Plymouth patient appreciation for the work we do.

We’re smiling with pride, and happy that you’re happy!

Here are two recent reviews:

“Fantastic experience – I was on the NHS waiting list for over a year before I was allocated SpaDental. Lucy and the team are very welcoming and friendly and made me feel at ease. Any work done was discussed and explained properly and I couldn’t recommend them more. The reception staff are just as welcoming and friendly, and I feel like the wait was worth it to have this great team looking after me.” Mr B. C.

“Happy with SpaDental – cant say enough about the practice, I have waited nearly two years for a dentist through a bad experience which left me nervous and embarrassed. The treatment I received is second to none – from the receptionist right through my treatment to the hygienist.” Ms A. W.

But… both patients had to wait to be registered.

It’s true that NHS waiting lists are long. One patient says she waited nearly two years, the other over a year. At SpaDental Plymouth we take about 50 adult patients a month from the NHS waiting list. We appreciate that it can mean a long wait and that patients may not be allocated to the practice they would like to go to.

In keeping with current NHS initiatives to improve children’s dental health, we do accept children through direct application to SpaDental Plymouth.

An important reminder:

If you are registered with us as an NHS patient, then please take care to keep up your registration. Due to the high level of patients wishing to receive NHS dental treatment and the very long waiting lists, we have no choice but to de-register patients who have not attended for two years or more.

Check list for staying on the NHS dental register:

Make sure you visit your dentist regularly (and don’t leave it for longer than two years!).
Attend all your appointments or cancel well in advance.
Always book your next appointment before you leave the surgery.
Keep your contact details up to date.

Why not consider private dental treatment?

There are affordable ways to access private dentistry so that you can have the care you need when you need it. Please contact us to learn more.