Coronavirus: remote emergency care only, appointments deferred

Post updated 26th March 2020

As of today, Monday 26th March, until further notice, please note:

• all booked appointments for routine treatment are deferred
• we offer a remote advice service – please get in touch using the link below, email or phone
• unless advised otherwise, please stay at home
• for urgent care (bleeding or swelling that won’t stop) contact NHS 111 online

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Coronavirus: emergency dental care only

Following instruction from NHS England, routine dental treatment is suspended and practices can only offer a remote advice service for patients.

If you have a booked appointment for routine treatment, the practice will be in touch to reschedule. Please be sure that your contact information is up to date so that you don’t make an unnecessary journey to the practice.

To update contact information, or if you have any questions or concerns, please get in touch with us:

• via our website service (preferred),
• email to your practice, or
• phone your practice

Contact us if you require emergency dental advice.

• Link to our emergency contact information

People also ask:

• • My filling fell out. What do I do?
  • My tooth aches. I’m in pain. What do I do?
  • I think I have an abscess. What do I do?
  • How can I avoid accidents at home?

Urgent dental care during self-isolation while you or a family member have symptoms

It is possible that you may need emergency dental care during a period of self-isolation. If you require a dental procedure, check how to proceed with NHS 111 online first. They’ll be able to direct you to a suitable healthcare facility near you.

Only if you have an urgent problem, such as bleeding that won’t stop or swelling that threatens your breathing, then call the emergency services.

Protecting your health

At this time, our priority is to protect patients and staff, therefore:

• • • If you have a new continuous cough and/or a high temperature you must stay at home to self-isolate for 14 days if you live with others, and 7 days if you live alone.
    • Patients who are more vulnerable because of pre-existing medical conditions or age, are also advised to stay at home and reduce contact with others.

In common with health centres around the UK, we are sharing relevant coronavirus updates. Our aim is to help people access useful information, stay healthy and delay the spread of viral infection.

Requirements for effective self-isolation

The primary aim of self-isolation is to protect others. If you need to self-isolate because you have symptoms of coronavirus (covid-19), or you are in contact with someone who is unwell, then please follow the advice from NHS.UK online. It’s especially important to discontinue contact with people who are less able to resist the virus.

It is important we all follow current information and advice from Public Health England.

The current phase – delay the spread of Covid-19

Due to concern that pressure on hospital beds will increase as more people develop symptoms of coronavirus, the NHS and government is concentrating efforts on delaying the spread of the virus.

Social distancing and, as necessary, self-isolation are essential to preventing the spread of infection. Good hand and face hygiene are also important.

If you do need to go out for essential needs, then a mask or face covering of some kind is a good idea. If nothing else, it helps prevent you from directly touching your face with fingers that could be transferring germs.

What do I do if I’m feeling unwell?

People are asked to be vigilant of their own health. If you have a persistent cough or raised temperature, then self-isolate at home for 14 days. Geographic location, or having had contact with a person who has tested positive for coronavirus, are no longer the only indicators of the coronavirus disease. Diagnosis is now also symptom based.

If you are self-isolating, it’s no longer necessary to notify NHS 111, and you don’t need to be tested. However, if your symptoms become worse, or you are still unwell after seven days, then you are advised to contact NHS111 online for further advice. The NHS asks the public to only phone 111 if they can’t access help online.

Remember – to protect yourself, members of the public and healthcare professionals, it’s important not to go to the doctor’s, your pharmacy or the hospital without seeking (online) advice first.

When should I ask for medical help?

Most people infected by the virus recover from it. But some people are less able to fight it off than others. If symptoms are not improving after seven days, if breathing becomes difficult, pneumonia threatens or fever increases, seek advice from NHS 111 online.

Patients who are kept in hospital overnight may be tested for coronavirus.

Links to information about the spread of coronvavirus (Covid-19)

• • • Access the latest information and advice from GOV.UK to protect against coronavirus
    • Links to the informative Johns Hopkins live map tracking the statistics of cases and places

The aim is to take highly precautionary measures to limit the potential spread of infection.

Useful Links & Information