Shropshire’s dental team with the most qualifications?
11th November 2024
We think our team at SpaDental Whitchurch must have more qualifications per head than any other in Shropshire! Meet our… read more
SpaDental group offers support to dentists from overseas who are registered with the GDC as therapists and wish to work in England while they wait for an opportunity to sit their Overseas Registration Examinations (ORE) or Licence in Dental Surgery (LDS).
Lucy Tupman is Clinical Director for SpaDental, and a dentist at SpaDental Chard.
“In my role as Clinical Director, I enjoy helping colleagues to perform to high clinical standards. Understanding how training and operating procedures vary from country to country, I act as a mentor, helping clinicians new to practising in England understand how we work. As well as helping them feel confident that they fulfil both patient expectations and CQC standards, I believe our collaboration increases their chance of successfully achieving GDC recognition as dentists.”
The recruitment process, includes a clinical interview, preferably face-to-face but online is an option when location or travel is prohibitive. Once offered a position and contract, the clinicians have a structured induction before meeting their own patients.
Clinicians begin in the practice, or practices, where they will be based. They spend time with the practice manager and nurses, learning their way around the facilities and getting used to our practice management software, R4. They also begin the induction training mandatory for all staff, such as health and safety procedures, evacuation drills, and safe-guarding.
The next two days are spent at SpaDental Chard, a mixed practice in Somerset. During the morning sessions, clinicians are scheduled to see patients for hygiene treatments, supported by experienced team members who can help build familiarity with tools and materials. The Clinical Director opens her surgery in the afternoon, and the clinician provides patients with treatment within their scope of practice under supervision. We also schedule time for examinations of children’s teeth.
The induction ends with a feedback session highlighting the clinicians strengths, and also discussing areas to develop and opportunities for professional development (CPD). At this point, provided assessment criteria are met, the Clinical Director signs clinicians off to practice independently as dental therapists.
If the clinician needs additional support after the first induction week, they are given specific learning objectives, and signposted to relevant CPD courses to undertake in their own time and at their own cost. During this time, the scope of dental activity the clinician can engage in will be restricted, but they will be able to work. Moreover, as soon as they feel ready, we schedule another session of direct clinical observation in Chard, aiming to sign them off for independent work within their full scope of practice.
At the end of each week, for the first month, an individual catch up is scheduled to discuss any concerns the clinician has, as well as any feedback from managers and patients. Regular, open conversations help the clinicians understand their patient base and develop in their role.
After a month, clinicians are effectively ‘graduated’, but the team keeps in close communication so no-one should ever feel as though they are working in isolation.
Clinicians, whether they are new to SpaDental, or have been with us for a while, are all encouraged to ask for advice or support for any concerns. The Clinical Director has an open door policy encouraging all clinicians to come directly to her with their clinical queries. In addition, information is regularly shared about clinical courses, relevant or essential CPD, and clinical updates.
Our dentists with overseas qualifications are valued members of the whole team. We appreciate their positivity and the important contribution they are making in their practices. Moreover, we hope our support helps our clinicians secure the ORE/LDS results they need so they can continue as successful dentists.
A Pleasant Experience @ Spa Dental Glastonbury "Friendly staff. This was my first visit to this dental practice and found the staff very friendly and reassuring. I had an initial assessment by the therapist who did an assessment prior to my next appointment. He was very good and explained carefully the treatment I needed in a professional manner! Overall I was impressed by the whole experience." "I went in today for a tooth extraction, my…
More Testimonials"Better than you could ever imagine - As always everyone involved with Spadental treats you with respect and dignity. Happy to have a friendly chat and always seem genuinely interested. I always leave the practice feeling happy- which might seem strange after just having dental treatment but that's the affect all the team always seem to have on me. Arranged a follow up appointment the very next day, as a cancellation had just come in.…
More Testimonials"Lovely staff - I have been with you for 17 years and I am still coming to you. Every one is so helpful and always talks to you." LE Thank you for your reviews The staff at SpaDental Chard feel proud to read your reviews. Your lovely comments, and your good opinion mean a lot to us. We appreciate the time and thought you put into writing about how your visit to the dentist went.…
More TestimonialsIt hasn't been an easy year, but our patients have been so understanding. Thank you all so very much for your kind support and the lovely feedback we've received. Your kind support is very motivating It means a lot to the SpaDental Chard team to read your feedback. Your feedback is important to us as it helps us work on continual improvement of our services. Our sincere thanks to all of you have taken the…
More TestimonialsWe've been catching up with our patients to find out how their treatment has been over the last months. This has been such a hard year for many of us, personally and professionally, and access to dental care has been affected in many ways by the pandemic. We'd really like to take this opportunity, therefore, to thank you for your understanding. We know that you have had to cope with cancellations and changes to our…
More TestimonialsWith the ups and downs of the last year, we'd like to take this opportunity to thank all of our patients for your support and understanding. Your thoughtfulness is reflected in the considerate comments we've received in response to our request for feedback. We truly appreciate your kind thoughts. Thank you from all of us for your lovely reviews of SpaDental Tewkesbury. A selection of your reviews: "The service during the last few months has…
More TestimonialsSpaDental Whitchurch dentist is accepting new private patients. A new patient testimonial After the closure of my local dentist in Whitchurch I telephoned Spa Dental who made me an appointment. Unfortunately I had an abscess on my tooth before my appointment date, for which I was given an emergency appointment. I am a very nervous patient and it took a long time to build confidence with my old dentist , therefore my nerves were bad and I…
More TestimonialsKind words from our patients mean a lot to us. Thank you! We're very happy to read reviews that commend the Plymouth team and the dentists "excellent care" and "professional service". Recent patient reviews commend our excellent care: "In safe and caring hands - Without exception the treatment I have received has been outstanding. From the reception staff through each of the individuals involved, their focus is on you and you're fully involved in any…
More TestimonialsWe very much enjoyed reading the lovely Saltash patient reviews we've received in response to our recent request for feedback. On behalf of all the staff, thank you so much for your lovely comments. We sincerely appreciate your kind words, and will also use your recommendations in our planning. SpaDental considers your review comments carefully. We read them all, and use the information we gather to guide our practice so we can keep on improving…
More TestimonialsA very appreciative thank you to our patients from the clinicians and staff at SpaDental Chard. It has been a pleasure reading your comments because if our patients are happy, then we're happy. Feedback about the team and treatment from SpaDental Chard reviews "Everyone in the practice is efficient, professional and knowledgeable." - HCG "5 Star Dental Care - Being in the centre of Chard, [the SpaDental] surgery is easily accessible for most patients. The…
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