News about Patient Care (page 2)
Having difficulty getting through to SpaDental Plymouth?
SpaDental Plymouth appreciates you are busy and it can be hard to get in touch. We understand how frustrating it is when you’ve managed to find time to call us but the line’s busy and you experience difficulty getting through. You may find it quicker and easier to send us an email. To make contact quickly,…
Read more »Check for changes. Be ‘mouth aware’ throughout the year.
Mouth Cancer Awareness is not restricted to November. At SpaDental we are mouth aware every month of the year. Our dental professionals encourage patients to make regular dental appointments. That’s because we believe preventive dental care is the best way to look after your teeth. Moreover, it means that an expert is looking in your…
Read more »No-show NHS patients in Plymouth – “It’s a shame”
In the Plymouth practice, we’re painfully aware of gaps in our busy day. No-show NHS patients give us a break, but it’s not a welcome break. It means that someone who would really benefit from seeing a dentist misses an opportunity. And a skilled professional, one of our dentists, therapists or hygienists, is wasting time….
Read more »Children’s Dental Health Coordinators go back to school.
Our Children’s Dental Health Coordinators go back to school! Mrs and Mrs are having interactive educational talks with primary school children in the Plymouth area. They are proving very popular, especially with the help of Henry, our lovable Brushasorous! What do we do? The talented duo visit schools on an arranged time and day to deliver…
Read more »SpaDental Plymouth supports Armed Forces Covenant.
September 2024 update – please note: We feel proud that we were able to offer the Armed Forces Covenant Plan but it has been replaced with the SpaDental Membership Plan. It’s the best value plan we have ever offered. We recommend it to all patients seeking regular, cost-effective preventive care. You can read more here….
Read more »It’s time to think about registering for your children’s oral health checks.
A worrying time for children’s oral health. At SpaDental Plymouth, we too are concerned about the education and health of pre-school children. In support of the NHS initiative for dentists to see an additional 70,000 pre-school children this year, we are reaching out to spread the news that we are accepting new NHS patient registrations…
Read more »A great dental service to Plymouth patients.
We really appreciate all the reviews we’re getting from patients who visit SpaDental Plymouth. Your feedback helps us feel confident we give good advice and offer a great dental service to Plymouth patients. Thank you! Here are some recent reviews: These two reviews highlight the importance of regular examination of the soft tissues in the…
Read more »Get in touch with SpaDental Plymouth.
The Plymouth team is always available to help answer your questions. Moreover, our treatment coordinator, can help you find the answers you need. Don’t hesitate. Get in touch with SpaDental Plymouth! Do you have a question or three? Do you go blank when you’re in the surgery, and forget what you want to ask? Did…
Read more »Failed appointments? Reality hurts in Plymouth.
We all have busy lives, it’s true. And there are times when our days don’t go as we’d planned. Failed appointments, though, have a knock-on effect that we’ve been tracking in SpaDental Plymouth. The reality is a painful truth. Real statistics that will shock you. Between January 1st and 11th June, 2018, (that’s less than…
Read more »We all enjoy a warm welcome!
So much going on yet there’s always time for a warm welcome! I was fortunate to be able to visit five of the six SpaDental practices this week in quick succession. At every practice staff and clinicians are busy, going about the everyday work of making sure that our patients are greeted, well-treated, happy and…
Read more »Patient Participation Awareness Week
National Patient Participation Week 2018 begins today. Why does Patient Participation matter? It’s very important for patients to be able to give their feedback directly to the services they use. Information from users drives improvement and change. At Spadental we believe it matters how our patients feel. We read every review that’s submitted to us,…
Read more »Avoiding pain doesn’t mean avoiding the dentist.
Don’t be afraid of visiting a dentist! Whichever SpaDental practice you’re close to, you can talk to your dentist about your anxiety or fear of pain. Sometimes just talking to your dentist and understanding what the treatment involves can make all the difference. Dental surgeon Diana Marcus of SpaDental Plymouth explains how inhalation sedation works*….
Read more »Approval ratings are high for Ledbury! Thank you for your reviews.
At SpaDental Ledbury we’re enjoying reading your reviews! In April, we asked you to share your experiences with us. We’ve been emailing our patients to ask you to fill in on-line forms so that we know how your appointments went. It’s been heart-warming to read the kind things that you’ve said about us in your…
Read more »Your personal information is respected.
We’d like to reassure you that your personal information is respected. We’ve all received quite a few messages in our inboxes recently, as companies update their privacy policies. Companies with whom we share personal information need to meet the requirements of the General Data Protection Regulation (GDPR) which come into force today across the EU….
Read more »Feeling happy at the dentist with Diana Marcus.
Do you leave the dentist feeling happy? The two don’t always go together! But it can. Our SpaDental Plymouth team wants everyone to leave with a smile on their face. Dental Surgeon Diana Marcus took a course in Inhalation Sedation with “RA coach” Richard Charon. “It was very successful and promises great new opportunities for…
Read more »Dementia Action Week 2018 – our thought, our support, makes a difference.
The Alzheimer’s Society is asking us to: “Take an action and stand united with people affected by dementia.” Dementia Action Week 2018 begins today. What action can I take? The week focuses on seven key actions that people with dementia would appreciate. They ask: Talk to me. Be patient. Invite me out. Make time to…
Read more »More Plymouth patient appreciation for SpaDental – thank you!
Since we piloted the online feedback form for Plymouth patient appreciation or dissatisfaction with our practice, we’ve had over 300 responses. Thank you so much for taking the time to submit your views. Our review rating of 4.7 stars (out of 5) highlights Plymouth patient appreciation for the work we do. We’re smiling with pride,…
Read more »Ensuring quality is an important concern in dental health care
SpaDental invites you to share your experience of your treatment at our practices with the CQC. Your feedback to the The Care Quality Commission (CQC) will help to inform quality of care in dental practices nationwide. We agree that it’s important all health care providers meet the standards patients deserve and should expect. The CQC…
Read more »Spring clean teeth? Yes, please!
What is it about this time of year that makes us want everything to look shiny and new? Forget about sorting through old stuff, and getting out the paintbrushes. Instead, say “Yes!” to some spring clean teeth! Why don’t my teeth look like they used to? Teeth age, just like the rest of us! It’s…
Read more »Sugar habit? The UK sugar tax kicks in today
We need to kick our sugar habit because there are still too many children having bad teeth removed in our hospitals, and obesity is an increasing health problem. Junk food ads? A year on from the sugar tax – April 2019 The tax begins that will help us to curb our sugar intake. No longer…
Read more »This great offer for new patients is one to share!
SpaDental Whitchurch has a great offer for new patients! If you are reading this, then you’re most likely one of our patients already. If you’re happy with our practice, then why don’t you share this great offer for new patients with your friends? And don’t worry – we haven’t forgotten about our current patients either!…
Read more »Is it change my toothbrush weekend?
“When did I last change my toothbrush?” This is the question of someone who wants great oral hygiene, fresh breath and clean teeth. Should I change my toothbrush? Yes! Don’t leave it to chance. At SpaDental, we’re asking you to make sure your oral health follows a healthy routine. This means that as well as…
Read more »Getting the best picture of your mouth for great patient care
Investing in patient care with new technology Every dental examination involves a careful study of the teeth, lips and soft tissue of the mouth. Your dentist will take time to look and probe carefully to check your oral health. Many oral examinations also involve an x-ray, to get the best picture of your mouth. Although…
Read more »Going the extra miles to support anxious patients
This weekend, our dental surgeon Lucy Smith clocked up around 700 miles to support anxious patients. She travelled from Plymouth up to Harrogate and back, to attend a course held for dentists who wish to offer IV sedation. Since she began working in SpaDental Plymouth last year, Lucy’s reputation has spread. New patients, are asking…
Read more »We can help anxious patients feel comfortable
Updated February 2020 Are you anxious about going to the dentist? Is someone you know so afraid of going to the dentist that they’d rather suffer in pain at home, than make an appointment with the nearest dental practice? Nervousness, anxiety, and fear are real emotions that people can experience when they have to have…
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