News about Patient Care (page 2)

Having difficulty getting through to SpaDental Plymouth?

10th December 2018 | SpaDental Administrator

SpaDental Plymouth appreciates you are busy and it can be hard to get in touch. We understand how frustrating it is when you’ve managed to find time to call us but the line’s busy and you experience difficulty getting through. You may find it quicker and easier to send us an email. To make contact quickly,…

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Check for changes. Be ‘mouth aware’ throughout the year.

19th November 2018 | SpaDental Administrator

Mouth Cancer Awareness is not restricted to November. At SpaDental we are mouth aware every month of the year. Our dental professionals encourage patients to make regular dental appointments. That’s because we believe preventive dental care is the best way to look after your teeth. Moreover, it means that an expert is looking in your…

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No-show NHS patients in Plymouth – “It’s a shame”

3rd November 2018 | Vanessa Giraud

In the Plymouth practice, we’re painfully aware of gaps in our busy day. No-show NHS patients give us a break, but it’s not a welcome break. It means that someone who would really benefit from seeing a dentist misses an opportunity. And a skilled professional, one of our dentists, therapists or hygienists, is wasting time….

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Children’s Dental Health Coordinators go back to school.

1st November 2018 | SpaDental Administrator

Our Children’s Dental Health Coordinators go back to school! Mrs and Mrs are having interactive educational talks with primary school children in the Plymouth area. They are proving very popular, especially with the help of Henry, our lovable Brushasorous! What do we do? The talented duo visit schools on an arranged time and day to deliver…

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SpaDental Plymouth supports Armed Forces Covenant.

5th September 2018 | SpaDental Administrator

September 2024 update – please note: We feel proud that we were able to offer the Armed Forces Covenant Plan but it has been replaced with the SpaDental Membership Plan. It’s the best value plan we have ever offered. We recommend it to all patients seeking regular, cost-effective preventive care. You can read more here….

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It’s time to think about registering for your children’s oral health checks.

6th July 2018 | SpaDental Administrator

A worrying time for children’s oral health. At SpaDental Plymouth, we too are concerned about the education and health of pre-school children. In support of the NHS initiative for dentists to see an additional 70,000 pre-school children this year, we are reaching out to spread the news that we are accepting new NHS patient registrations…

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A great dental service to Plymouth patients.

2nd July 2018 | Vanessa Giraud

We really appreciate all the reviews we’re getting from patients who visit SpaDental Plymouth. Your feedback helps us feel confident we give good advice and offer a great dental service to Plymouth patients. Thank you! Here are some recent reviews: These two reviews highlight the importance of regular examination of the soft tissues in the…

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Get in touch with SpaDental Plymouth.

21st June 2018 | SpaDental Administrator

The Plymouth team is always available to help answer your questions. Moreover, our treatment coordinator, can help you find the answers you need. Don’t hesitate. Get in touch with SpaDental Plymouth! Do you have a question or three? Do you go blank when you’re in the surgery, and forget what you want to ask? Did…

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Failed appointments? Reality hurts in Plymouth.

14th June 2018 | SpaDental Administrator

We all have busy lives, it’s true. And there are times when our days don’t go as we’d planned. Failed appointments, though, have a knock-on effect that we’ve been tracking in SpaDental Plymouth. The reality is a painful truth. Real statistics that will shock you. Between January 1st and 11th June, 2018, (that’s less than…

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We all enjoy a warm welcome!

8th June 2018 | Vanessa Giraud

So much going on yet there’s always time for a warm welcome! I was fortunate to be able to visit five of the six SpaDental practices this week in quick succession. At every practice staff and clinicians are busy, going about the everyday work of making sure that our patients are greeted, well-treated, happy and…

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Patient Participation Awareness Week

4th June 2018 | SpaDental Administrator

National Patient Participation Week 2018 begins today. Why does Patient Participation matter? It’s very important for patients to be able to give their feedback directly to the services they use. Information from users drives improvement and change. At Spadental we believe it matters how our patients feel. We read every review that’s submitted to us,…

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Avoiding pain doesn’t mean avoiding the dentist.

30th May 2018 | SpaDental Administrator

Don’t be afraid of visiting a dentist! Whichever SpaDental practice you’re close to, you can talk to your dentist about your anxiety or fear of pain. Sometimes just talking to your dentist and understanding what the treatment involves can make all the difference. Dental surgeon Diana Marcus of SpaDental Plymouth explains how inhalation sedation works*….

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Approval ratings are high for Ledbury! Thank you for your reviews.

29th May 2018 | Vanessa Giraud

At SpaDental Ledbury we’re enjoying reading your reviews! In April, we asked you to share your experiences with us. We’ve been emailing our patients to ask you to fill in on-line forms so that we know how your appointments went. It’s been heart-warming to read the kind things that you’ve said about us in your…

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Your personal information is respected.

25th May 2018 | Vanessa Giraud

We’d like to reassure you that your personal information is respected. We’ve all received quite a few messages in our inboxes recently, as companies update their privacy policies. Companies with whom we share personal information need to meet the requirements of the General Data Protection Regulation (GDPR) which come into force today across the EU….

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Feeling happy at the dentist with Diana Marcus.

24th May 2018 | Vanessa Giraud

Do you leave the dentist feeling happy? The two don’t always go together! But it can. Our SpaDental Plymouth team wants everyone to leave with a smile on their face. Dental Surgeon Diana Marcus took a course in Inhalation Sedation with “RA coach” Richard Charon. “It was very successful and promises great new opportunities for…

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Dementia Action Week 2018 – our thought, our support, makes a difference.

21st May 2018 | Vanessa Giraud

The Alzheimer’s Society is asking us to: “Take an action and stand united with people affected by dementia.” Dementia Action Week 2018 begins today. What action can I take? The week focuses on seven key actions that people with dementia would appreciate. They ask: Talk to me. Be patient. Invite me out. Make time to…

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More Plymouth patient appreciation for SpaDental – thank you!

17th May 2018 | SpaDental Administrator

Since we piloted the online feedback form for Plymouth patient appreciation or dissatisfaction with our practice, we’ve had over 300 responses. Thank you so much for taking the time to submit your views. Our review rating of 4.7 stars (out of 5) highlights Plymouth patient appreciation for the work we do. We’re smiling with pride,…

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Ensuring quality is an important concern in dental health care

27th April 2018 | Vanessa Giraud

SpaDental invites you to share your experience of your treatment at our practices with the CQC. Your feedback to the The Care Quality Commission (CQC) will help to inform quality of care in dental practices nationwide. We agree that it’s important all health care providers meet the standards patients deserve and should expect. The CQC…

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Spring clean teeth? Yes, please!

9th April 2018 | Vanessa Giraud

What is it about this time of year that makes us want everything to look shiny and new? Forget about sorting through old stuff, and getting out the paintbrushes. Instead, say “Yes!” to some spring clean teeth! Why don’t my teeth look like they used to? Teeth age, just like the rest of us! It’s…

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Sugar habit? The UK sugar tax kicks in today

6th April 2018 | Vanessa Giraud

We need to kick our sugar habit because there are still too many children having bad teeth removed in our hospitals, and obesity is an increasing health problem. Junk food ads? A year on from the sugar tax – April 2019 The tax begins that will help us to curb our sugar intake. No longer…

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This great offer for new patients is one to share!

22nd March 2018 | Vanessa Giraud

SpaDental Whitchurch has a great offer for new patients! If you are reading this, then you’re most likely one of our patients already. If you’re happy with our practice, then why don’t you share this great offer for new patients with your friends? And don’t worry – we haven’t forgotten about our current patients either!…

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Is it change my toothbrush weekend?

16th March 2018 | SpaDental Administrator

“When did I last change my toothbrush?” This is the question of someone who wants great oral hygiene, fresh breath and clean teeth. Should I change my toothbrush? Yes! Don’t leave it to chance. At SpaDental, we’re asking you to make sure your oral health follows a healthy routine. This means that as well as…

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Getting the best picture of your mouth for great patient care

1st March 2018 | Vanessa Giraud

Investing in patient care with new technology Every dental examination involves a careful study of the teeth, lips and soft tissue of the mouth. Your dentist will take time to look and probe carefully to check your oral health. Many oral examinations also involve an x-ray, to get the best picture of your mouth. Although…

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Going the extra miles to support anxious patients

27th February 2018 | Vanessa Giraud

This weekend, our dental surgeon Lucy Smith clocked up around 700 miles to support anxious patients. She travelled from Plymouth up to Harrogate and back, to attend a course held for dentists who wish to offer IV sedation. Since she began working in SpaDental Plymouth last year, Lucy’s reputation has spread. New patients, are asking…

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We can help anxious patients feel comfortable

26th February 2018 | Vanessa Giraud

Updated February 2020 Are you anxious about going to the dentist? Is someone you know so afraid of going to the dentist that they’d rather suffer in pain at home, than make an appointment with the nearest dental practice? Nervousness, anxiety, and fear are real emotions that people can experience when they have to have…

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Testimonials

SpaDental Glastonbury patient appreciation

A Pleasant Experience @ Spa Dental Glastonbury "Friendly staff. This was my first visit to this dental practice and found the staff very friendly and reassuring. I had an initial assessment by the therapist who did an assessment prior to my next appointment. He was very good and explained carefully the treatment I needed in a professional manner! Overall I was impressed by the whole experience." "I went in today for a tooth extraction, my…

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Top Class Dentistry at SpaDental Whitchurch

"Better than you could ever imagine - As always everyone involved with Spadental treats you with respect and dignity. Happy to have a friendly chat and always seem genuinely interested. I always leave the practice feeling happy- which might seem strange after just having dental treatment but that's the affect all the team always seem to have on me. Arranged a follow up appointment the very next day, as a cancellation had just come in.…

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SpaDental Chard - patients' compliments

"Lovely staff - I have been with you for 17 years and I am still coming to you. Every one is so helpful and always talks to you." LE Thank you for your reviews The staff at SpaDental Chard feel proud to read your reviews. Your lovely comments, and  your good opinion mean a lot to us. We appreciate the time and thought you put into writing about how your visit to the dentist went.…

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SpaDental Chard - thank you for your kind support

It hasn't been an easy year, but our patients have been so understanding. Thank you all so very much for your kind support and the lovely feedback we've received. Your kind support is very motivating It means a lot to the SpaDental Chard team to read your feedback. Your feedback is important to us as it helps us work on continual improvement of our services. Our sincere thanks to all of you have taken the…

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SpaDental Whitchurch - your understanding is appreciated!

We've been catching up with our patients to find out how their treatment has been over the last months. This has been such a hard year for many of us, personally and professionally, and access to dental care has been affected in many ways by the pandemic. We'd really like to take this opportunity, therefore, to thank you for your understanding. We know that you have had to cope with cancellations and changes to our…

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SpaDental Tewkesbury reviews - thank you!

With the ups and downs of the last year, we'd like to take this opportunity to thank all of our patients for your support and understanding. Your thoughtfulness is reflected in the considerate comments we've received in response to our request for feedback. We truly appreciate your kind thoughts. Thank you from all of us for your lovely reviews of SpaDental Tewkesbury. A selection of your reviews: "The service during the last few months has…

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SpaDental Whitchurch dentist "kind and gentle"

SpaDental Whitchurch dentist is accepting new private patients. A new patient testimonial After the closure of my local dentist in Whitchurch I telephoned Spa Dental who made me an appointment. Unfortunately I had an abscess on my tooth before my appointment date, for which I was given an emergency appointment.   I am a very nervous patient and it took a long time to build confidence with my old dentist , therefore my nerves were bad and I…

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Plymouth dentists "excellent care" and "professional service"

Kind words from our patients mean a lot to us. Thank you! We're very happy to read reviews that commend the  Plymouth team and the dentists "excellent care" and "professional service". Recent patient reviews commend our excellent care: "In safe and caring hands - Without exception the treatment I have received has been outstanding. From the reception staff through each of the individuals involved, their focus is on you and you're fully involved in any…

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Fantastic Saltash patient reviews - thank you!

We very much enjoyed reading the lovely Saltash patient reviews we've received in response to our recent request for feedback. On behalf of all the staff, thank you so much for your lovely comments. We sincerely appreciate your kind words, and will also use your recommendations in our planning. SpaDental considers your review comments carefully. We read them all, and use the information we gather to guide our practice so we can keep on improving…

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Thank you for SpaDental Chard patient reviews

A very appreciative thank you to our patients from the clinicians and staff at SpaDental Chard. It has been a pleasure reading your comments because if our patients are happy, then we're happy. Feedback about the team and treatment from SpaDental Chard reviews "Everyone in the practice is efficient, professional and knowledgeable." - HCG  "5 Star Dental Care - Being in the centre of Chard, [the SpaDental] surgery is easily accessible for most patients. The…

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