News about Feedback
Patient Participation Awareness Week
National Patient Participation Week 2018 begins today. Why does Patient Participation matter? It’s very important for patients to be able to give their feedback directly to the services they use. Information from users drives improvement and change. At Spadental we believe it matters how our patients feel. We read every review that’s submitted to us,…
Read more »You asked where our staff have gone – here’s the answer!
Feedback on the whereabouts of the Plymouth team! Since we started emailing you, our patients, after your appointments, we have been overwhelmed with the fantastic reviews we have been receiving. Thank you all so much! One comment we picked up on was a remark on the turnover of our nursing staff and reception team…
Read more »Friends and Family Form online a success!
Each month, dental practices with an NHS contract return patient feedback to the NHS using a standard questionnaire. Patients state whether or not they would recommend the surgery to their family and friends. As we know, a recommendation is the best sort of reference! So that the administration team at SpaDental could gather patient feedback more…
Read more »Friends and Family Form – Thank you for your positive feedback! SpaDental Whitchurch Shropshire
When you visit the surgery, please pick up and fill in a Friends and Family Form from the reception desk. We ask our patients to fill these in so that we can learn what you think about your visit to the surgery. We really appreciate it when our patients fill in the Friends and Family…
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