Thank you for your review of SpaDental
Thank you for responding to our request for feedback after your recent visit to SpaDental. We appreciate it. Every response we receive is read by the management team to help ensure we are meeting our patients’ expectations.
We read all your reviews
We regularly share your positive feedback with the teams, we publish them on our website and share some on social media too. We also follow up on your observations as we always strive to meet our patients’ expectations.
Increasingly, prospective patients look to opinions and ratings shared on social media to decide which dental practice to visit. If you can spare a few more minutes to recommend our service to more people we’d love you to write a review on Facebook or Google. Just open your practice name below to find the links.
SpaDental Chard
SpaDental Glastonbury
SpaDental Ledbury
SpaDental Plymouth
SpaDental Ross on Wye
SpaDental Saltash
SpaDental Tewkesbury
SpaDental Whitchurch
We look forward to seeing you at your next appointment
Thank you for sharing your thoughtful reviews.
You’ve helped the wider community learn about SpaDental services.
If you’re not 100% satisfied
If you’re not totally satisfied, or you have a concern, please contact your practice as soon as possible, so we can investigate your concerns.
Our patients’ reviews
Our patients were asked:
“How likely are you to recommend our dental practice to your friends and family if they needed similar care or treatment”
Your opinion matters to us! We read every comment that comes in, and pass on your comments to the teams.
Our Patients Comments
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Always pleasant and informative, makes you feel comfortable and at ease.
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Polite, warm and welcoming staff.
The staff are professional and friendly and the practice is clean and presentable. However, as a private patient, I’m becoming increasingly concerned at the price of treatment. If a commitment to freezing prices or even reducing them slightly was given, then I would be more inclined to remain a patient at the practice.
EXCELLANT SERVICE ALL ROUND
From the moment a walked into the surgery I was made to feel at ease. The reception staff through to the dentist are polite, informative and friendly. After suffering from mouth cancer I was extremely happy to finally find a dentist that would work on my teeth, the results are beyond my wildest dreams. A big thank you to Lucy and Maria
Fantastic experience
I was on the nhs waiting list for over a year before I was allocated spa dental. Lucy and the team are very welcoming and friendly and made me feel at ease. Any work done was discussed and explained properly and I couldn’t recommend them more. The reception staff are just as welcoming and friendly and I feel like the wait was worth it to have this great team looking after me.
No Title
The dentist I saw (Lucy??) was great! Really friendly and put my mind at ease.
Feedback from a filling
My filling was completed as expected, but I have had some experience in the past of anaesthetic needing more time or even extra doses as I could still feel pain. It was only after my filling had been done I learned that I was given a milder form of anaesthetic which takes longer to act (drilling began immediately after it was given which explains why I could still feel it at first.)
I wish I had known there were different types of anaesthetic beforehand, I would have happily paid more for the stronger type if necessary as this would have reduced my anxiety due to past experiences.
My treatment
My treatment was painless which is the first for me and I am 60. My treatment in and out of the chair was respectful, professional and friendly. Thank you so much as I will not be frightened to return.
Feedback from a filling
My filling was completed as expected, but I have had some experience in the past of anaesthetic needing more time or even extra doses as I could still feel pain. It was only after my filling had been done I learned that I was given a milder form of anaesthetic which takes longer to act (drilling began immediately after it was given which explains why I could still feel it at first.)
I wish I had known there were different types of anaesthetic beforehand, I would have happily paid more for the stronger type if necessary as this would have reduced my anxiety due to past experiences.
Very highly recommended!
The reception area is comfortable and relaxed with up-to date reading matter always available. The staff are all approachable and friendly. Dental care is carried out by experts who really know what they are doing and, as such, inspire confidence. The best possible treatment and outcome is always provided alongside full explanations and a respectful attitude.
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Satisfied
I had Kath for years so it was hard getting to know Jo then Diana but I feel okay about it now añd grateful to Diana for referring me to Derriford hospital for a lump to be removed from my tongue. I knew my tongue was often sore or painful but just kept putting Bonjela on it.
An excellent caring dental practice. Professional and respectful at all times.
Mr Fletcher and Zoe my Hygienist are both professional and respectful always.
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Excellent dentist, helped put my nerves at ease as I am petrified of the dentist. Lucy and Maria are an amazing team and Tom is amazing too. So happy I found this dentist. My children are also very relaxed at coming here.
Satisfied
I had Kath for years so it was hard getting to know Jo then Diana but I feel okay about it now añd grateful to Diana for referring me to Derriford hospital for a lump to be removed from my tongue. I knew my tongue was often sore or painful but just kept putting Bonjela on it.
I've always received prompt & professional treatment from Spa Dental in Ross
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Excellent
the receptionist, hygienist and dentist are all extremely helpful, friendly and professional. I have complete confidence in them.
Once you have been treated at Spa Dental Clininc why would you go anywhere else.
All staff are very courteous and professional, always ready to explain what treatement is needed and why. They are so good that my wife has transfred to them after 25 years with a private practice.