Patient reviews of the Plymouth practice

Extremely satisfied with my appointment as always with Zoe the hygienist at spa plymouth, a thorough scale and polish.

I am extremely satisfied with all aspects of my treatment at the Spa Dental practice.

I was very nervous and tearful but was made to feel very at ease by the dentist and his assistant. even down to confirming my follow up appointments will be with the same dentist. I am very pleased.

I would recommend this practice

I receive care which has been explained to me. I can get emergency appointments when necessary. The staff are friendly and well informed.

All the staff are friendly and helpful. My dentist is very good and understanding.

I highly recommend this dental practice. Great service and very welcoming.

I have been with this Dental Surgery for number of years and found the staff and the professionals very kind, polite and caring; I have and will continue to recommend this practice to all my friends and family that are seeking a well maintained and established Dental Surgery. Keep up the good work guys and thank you for all your efforts.

Generally satisfied.

I have done this before!Do find the prices rather steep, especially the hygienist, but as I was advised I do not have to have it, it is my choice.

Dr Fletcher managed to promptly provide treatment to stop the pain; undertook a procedure to ensure there was no long-term issues with the problem and has since then completed a permanent solution.

I have used SpaDental for several years and have always been totally satisfied by the service provided by a well managed team.

A lovely dentist,staff are helpful when fitting in appointments around my work times.my dentist is easy to talk to and goes through with me my course of treatment and options that suits

After being on the nhs dental waiting list for almost 2 years the whole experience of my first visit to a new dentist was a pleaseant surprise ! Excellent dentist with great support staff.

I’m so nervous at the dentist it is a deep fear and the treatment I’ve had from Lucy and the lady that assisted were amazing with me, I normally have a treatment and move dental practice because I cannot face going back but was much as I still strongly dislike the experience I feel I will be able to go back again when my check is due. I do find it hard contacting the practice in the first place to book an appointment or move e.t.c the majority of the time I get a voicemail facility and I cannot leave a message as normally I’m contacting during work hours and I cannot be called back

Upon checking in for my recent appointment I found the receptionist rude, unprofessional and unwelcoming. I didn’t know the name of my dentist and asked if I could just sign in with my name, to which she remarked ‘if only it was that simple’ whilst raising her eyes to the ceiling…. the receptionist’s comment was uncalled for, especially as it was overhead by at least 3 other patients waiting in the lobby area. I was made to feel belittled, uncomfortable and a bit stupid for not remembering my dentist’s name. I’d like to add that I was successfully signed in anyway…. When I was leaving, I pointed out that she made me feel unwelcome (I did also ensure there were no other patients present when I made this remark) and her face looked shocked but she did apologise. I should have asked for her name, but I didn’t. The receptionist in question was of medium build with short, dark hair. I was however, satisfied with the rest of this visit.

Dr. Mathew has been fantastic towards my son, who has not always been the easiest of patients. He explains how things are clearly. My complains: I got early (OK, that was just me). At some point there were people standing from the lack of chairs and a mum sat on the floor. There was a syringe needed on the carpet, and when leaving, the three staff members were busy and I was told I had to wait. I did wait patiently but a generous amount of time. One staff apologise for that. I thought what is so important that ca not be stopped for a while to give me an appointment?. Finally, as mentioned before, I came early and yet, I saw people coming after me being received first and I was received after my appointment time